Flight Status at Mackay Airport Arrivals and Departures

Yes, Jetstar operates to and from both Mackay Airport Arrivals and Departures.

Yes, Virgin Australia operates to and from both Mackay Airport Arrivals and Departures.

Yes. There are Europcar, Sixt, Thrifty, Goldcar, Keddy By Europcar, Hertz, Budget, Avis and Routes Car Rentals pick-up points in or near to Mackay Airport’s Arrivals or Departures areas.

For international arrivals, it usually takes around an hour to clear Mackay Airport’s passport control and claim your baggage if you checked any in. Domestic arrivals to Mackay Airport don’t need to pass through passport control, so take a little less time.

If you’re heading to Mackay Airport arrivals to pick up a family member or friend, consider arriving half an hour after their flight is due to touch down.

We recommend you leave at least two and a half hours between your inbound and outbound flights, especially if you are self-transferring on an international flight. When you self-transfer, you may need to clear customs, claim any luggage and then check it back on to your next flight yourself. Take into account that you might need to change terminals, or it could take longer than necessary to navigate Mackay Airport’s departure lounge.

Alara Motor Inn is the highest-rated hotel near Mackay Airport, just 2.8km away. Other great hotels nearby include Coral Cay Resort (3.0km from the airport), and Galaxy Mackay Motor Inn (2.6km away).

Check-in and bag drop often close an hour before your scheduled departure time for domestic flights, and sometimes an hour and a half before for longer-haul international flights. As a rule of thumb, you should try to arrive at Mackay Airport two hours before you fly but check with the airline you’re flying with.

Don’t worry if there’s no information available on our live flight tracker. We try our best to pull it directly from each airline but sometimes this might not work properly. Try contacting the airline directly, or checking their website to see if you can get an update.

Don’t panic! If you are not already at Mackay Airport, try contacting the airline directly to see if you can get on the next flight out, or a refund.

If you’re already inside Mackay Airport Departures when you find out, head to the airline’s desk to speak directly with someone.

If there are no more flights to your destination with the same airline and you really need to get there soon, we recommend searching for a new flight with Skyscanner and booking as soon as possible. You can then try to claim a refund for the original cancelled flight.