Hotel Dona Beja, Araxa Hotels

Name: Hotel Dona Beja
Address: Av. Min. Olavo Drummond, 45, Araxa, Minas Gerais, 38180-129, Brazil

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Fast facts

Check in from	14:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Spa

Front desk 24 hour

Exclusive facilities

Hot Spring Bath (Onsen)

Accessibility

Accessible parking

Business facilities

Meeting facilities

Food and drink

Banqueting service

Lobby bar

Barbecue

Bar

Café

Minibar

Restaurant

For the family

Children's pool

Children's facilities

Healthcare

First aid room

Hotel and outdoor facilities

Non-smoking

Laundry

Smoking areas

Garden

In the rooms

Shower

Air conditioning

Leisure and entertainment

Billiards

Steam room

Spa

Beach umbrellas

UV sunbeds

Sauna

Media and technology

Telephone

Photocopier

Fax

Services

Luggage storage

Iron

Multilingual staff

Safe deposit box

Front desk 24 hour

Room service

Sport and fitness

Indoor pool

Outdoor pool

Pool

Transport and parking

Parking

WiFi and internet

Wi-Fi

Internet access

WiFi in common areas

More about Hotel Dona Beja

Hotel Dona Beja

Surrounded by gardens, in Araxá, this hotel boasts a neo-classical décor. It features a pool on a sun terrace, indoor pool and a spa with a hot tub. Wi-Fi and parking are free. The air-conditioned rooms follow Pousada Dona Beja’s classic style.

Ratings and reviews

Cleanliness

3.5

Location

3.5

Service

4.0

Rooms

3.5

Value

3.5

Sleep quality

4.0

Traveller reviews

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Mentioned by travellers

Group traveller

Comment: 11 Dec 2024

Stayed in: Nov 2024

Cozy and unique place in Araxá.

Excellent location, friendly and very welcoming service, amazing breakfast.
Immaculate garden, unique place in Araxá, having nothing like in the city.
Tasty and crafty pizza!
Mjni market with convenience
Super nice pool.
We'll be back soon.

Family traveller

Comment: 21 Feb 2025

Hotel Horrivel

Before we went we looked at the reviews on websites, and in all the majority were complaints, but by experience, some complaints are exaggerated from guests so we decided to take the risk. Worst choice of life. Since we had already stayed there more than 10 years ago, and already needed renovation, we decided to stay in the chalets because the possibility of being better than the rooms. Unfortunately it wasn't, rooms smelling mold, small bed, old bedding. We returned to the reception and requested the exchange for some apartment, it looked like a horror movie, according to the photos I attached. We had no chance of staying there. Positive point was the care we had, all the values we paid in full. The owner of the hotel needs to urgently close and renovate the hotel to become an excellent accommodation option.

Family traveller

Comment: 6 Jan 2025

Stayed in: Jan 2025

THE SUMMIT: COBRARAM 1 DISPONIBLE CUP

POOR HOTEL
MOFED APARTMENT, OLD MOBILES AND WITHOUT CONSERVATION, BAD RECEPTION, SLEAVY EDUCATED RECEPTION SERVICES AND ALWAYS OF BAD HUMOR.
DO NOT PROVIDE ALL INFORMATION ON THE MOMENT OF RESERVE
THE SUMMIT: COBRARAM 1 DISPONIBLE CUP

Family traveller

Comment: 15 Sep 2024

Stayed in: Sep 2024

Bad

Very bad hotel. Breakfast bad, but puts bad on it. Away from everything. Old rooms with bad bathrooms. For the price of the daily does not pay. The reception staff are nice but the breakfast staff are totally untrained. It's the fault of management that doesn't see it.

Hotel response

Comment: 4 October

Olá Evandro, como está?
Nós agradecemos sinceramente por compartilhar sua experiência conosco. Lamentamos profundamente que sua estadia não tenha sido satisfatória e gostaríamos de pedir desculpas pelos inconvenientes que você enfrentou.
Nosso café da manhã é algo que trabalhamos constantemente para melhorar, então sua opinião sobre a qualidade será levada em consideração para revisarmos nossos processos e treinar melhor nossa equipe. Vamos reforçar a importância da hospitalidade e do atendimento em todos os setores do hotel.
Com relação à localização e à estrutura do hotel, compreendemos que não atendemos às suas expectativas dessa vez. Estamos sempre revisando nossas instalações e investindo em melhorias, inclusive no conforto dos quartos e banheiros, para que possamos proporcionar uma experiência mais agradável. Sabemos que esses aspectos são importantes para nossos hóspedes, e sua avaliação nos ajuda a continuar evoluindo.
Por último, ficamos felizes em saber que nossa equipe da recepção o tratou bem e agradecemos pelo reconhecimento. Tenha certeza de que o feedback sobre a equipe do café da manhã será levado diretamente à gerência para que possamos aprimorar nosso treinamento.
Esperamos que nos dê uma nova oportunidade no futuro para que possamos oferecer uma estadia que esteja à altura de suas expectativas.
Atenciosamente, Daniela Brito

Family traveller

Comment: 12 Aug 2024

Stayed in: Aug 2024

Hotel of Workers

The Hotel is no longer familiar. I made a Reservation for family and arriving there I noticed dirty place, very old, old accommodation, old room window, no maintenance. I was told by residents of Araxá that the hotel was "leased" to companies to serve as housing for the workers of the ongoing works in the city. We were unable to stay at the hotel, I went to another place and I was not refunded what I paid.

Hotel response

Comment: 4 October

Olá, Livia, tudo bem?
Agradecemos seu tempo em nos escrever seu feedback e lamentamos pela experiência que teve com nossos serviços. Com relação à localização e à estrutura do hotel, compreendemos que não atendemos às suas expectativas dessa vez. Estamos sempre revisando nossas instalações e investindo em melhorias, inclusive no conforto dos quartos e banheiros, para que possamos proporcionar uma experiência mais agradável. Sabemos que esses aspectos são importantes para nossos hóspedes, e sua avaliação nos ajuda a continuar evoluindo. Nesse mês de Agosto e Setembro, nossa estrutura passou por uma série de reformas e continuaremos trabalhando em prol dessas melhorias.
A respeito dos hóspedes/trabalhadores, tivemos o cuidado de informar a todos sobre a permanência e trânsito dos mesmos para que obtivessem direito de escolha sobre a estadia. Infelizmente o reembolso não foi realizado pois foi de escolha dos senhores não permanecer ainda que o hotel tivesse condições de atendê-los, enquadrando-se na nossa política de cancelamento e reembolso informada previamente, no ato da contratação da reserva. De qualquer modo, pedimos desculpas pelo transtorno causado. Estamos a disposição para recebê-los em uma nova data a fim de proporcionar aos senhores uma experiência positiva, visando o conforto e lazer.
Atenciosamente, Daniela Brito

Location

3.5

Av. Min. Olavo Drummond, 45, Araxa, 38180-129, Brazil|2.70 km from Araxa

10 things to dowithin 2.25 km

1.49 km

2.00 km

2.04 km

Airportwithin 2.70 km

2.70 km

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

2 years old and under

Children can use extra beds for free.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast options

Continental breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Please inform Hotel Dona Beja in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Accepted payment methods

The hotel accepts the following payment methods: