Harsha the Fern Shivamogga

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Fast facts
Check in from | 14:00 |
---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Harsha the Fern Shivamogga

Harsha the Fern Shivamogga
Shimoga is home to Harsha The Fern Shivamogga. Keladi and Kalasa are local landmarks, and the area's natural beauty can be seen at Gandhi Park and Kundadri. Hotel in Shimoga with free valet parking and a 24-hour fitness centerAlong with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning. Harsha The Fern Shivamogga offers 88 accommodations with complimentary bottled water and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. This Shimoga hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Ratings and reviews
Traveller reviews
Comment: 27 Feb 2025
Perfect.
in a small town, like Shimoga, the services were exceptional, and the prices were affordable. The breakfast was a high-quality services were fast and reliable, and had everything you can expect from us stay.
Hotel response
Comment: 8 March
We're delighted to hear about your positive experience at our establishment. It thrills us to know that you found our hospitality excellent, service exceptional and prices affordable. Your comments regarding our high-quality breakfast, fast, and reliable service are wonderful to hear. We strive to provide a unique and comfortable experience for all our valued guests like you. It's really gratifying to know that we were able to make your stay at Shivammoga a memorable one. We appreciate your feedback, and look forward to having you back with us in the near future.
Warm regards,
Rajesh Rajan
General Manager
Harsha The Fern Shivamogga
Comment: 25 Feb 2025
A Brutally honest review: Harsha Ferns and Makemytrip abysmal service
Arrival: A Shambolic First Impression
Reaching the hotel at 1:00 AM, I was greeted not by service but by a locked entrance gate. The security guards were deep in slumber, requiring me to wake them up just to gain entry. At a supposed five-star property, this is beyond unacceptable. Upon arrival at the porch, not a single staff member was present to assist with luggage. Instead, I was met with an indolent remark stating there was no valet parking. A five-star hotel without valet service? Laughable.
Check-In & Room Quality: A Dismal Excuse for Luxury
Lugging my own luggage to Room 406, I stepped into what can only be described as a tired, poorly maintained room. The wooden flooring bore the scars of neglect, the bed linen and towels were frayed, and inexplicably, there were no hand towels or tissues in the bathroom. To add to the horror, the bathroom tiles were covered in unsightly white fluoride sediment from hard water, while the toilet was in a thoroughly unhygienic state.
In-Room Dining: Glacial Service & Ludicrous Policies
Attempting to order a simple fresh lime soda from the so-called 24-hour dining service, I was informed that the bar was closed. Since when does a non-alcoholic drink require bar service? After much back-and-forth, it finally arrived—a staggering 35 minutes later.
Breakfast: A Nickel-and-Dime Operation
The buffet selection was uninspired—three South Indian dishes, two North Indian, and eggs. When I requested an Americano, I was informed it was chargeable. In a five-star hotel, an Americano at breakfast isn’t complimentary? Unacceptable. Nevertheless, needing caffeine, I paid.
Housekeeping: A Testament to Apathy
Before leaving for work post-breakfast, I instructed housekeeping to clean and refresh the room. Returning at 7:00 PM, I discovered the room had been untouched. Calls to housekeeping went ignored until I had to escalate the matter to the front desk—twice—after which it was begrudgingly attended to. To make matters worse, even drinking water was unavailable in the room.
Spa: A Lesson in Substandard Service
The so-called spa was laughable, staffed by an untrained masseuse whose technique was amateurish at best. The body wash and shampoo provided were low-grade supermarket rubbish, leaving my skin parched and irritated.
Room Service: A Culinary Catastrophe
Exhausted, I ordered a Caesar salad, only to receive limp, stale lettuce turned to mush and chicken so tough it could have been repurposed as body armour. The kitchen’s inability to execute something as rudimentary as a salad is damning.
Harsha Ferns: A Systemic Disaster
I anticipate a hollow, scripted apology from some mid-tier manager, but this is not an isolated incident—it is deeply embedded in the hotel’s DNA. The service failures, neglect, and general apathy are endemic.
MakeMyTrip: A Sham of a Booking Platform
To compound matters, MakeMyTrip’s reservations appear to be relegated to the worst, unsellable rooms—a blatant case of price discrimination. When complaints are raised, their response is a masterclass in bureaucratic deflection: “We are trying to contact the concerned person at the hotel.” Conveniently, this elusive individual remains unreachable until your stay has ended—a standard MakeMyTrip protocol.
Final Verdict: Avoid Both at All Costs
Harsha Ferns and MakeMyTrip epitomise everything wrong with hospitality and online booking platforms. If you value service, cleanliness, and basic human decency, steer clear of both.
Hotel response
Comment: 8 March
We're deeply troubled to read about your experience at Harsha Ferns. Our prime aim is to fulfill all the requirements of our esteemed guests, and falling short in your case highlights areas for immediate improvement. We totally agree that entering the premises should be smooth, regardless of the time. We will implement actions to prevent such inconvenience. Your remarks on the room quality, are of deep concern. Our aim is for our guests to have a fresh, well-maintained room. We will take stringent steps towards enhancing cleanliness, especially in the bathroom fixtures. On the note of in-room dining, we accept your criticism and we will take it into account to improve our service timing and offerings. The breakfast selection and additional charges for certain beverages are per industry standards, however, we understand the need for a varied selection and will work to improve it. Similarly, housekeeping is a matter of high importance to us. We sincerely regret the lapse in this area during your stay. Your views on spa service call for immediate amelioration. Providing a soothing and world-class spa experience is significant to us. We take note of your insights on the room service; limp, stale food is certainly not the level of quality we strive for. It's discernible that your experience was subpar. We assure you that the faults you've identified don’t define us. We acknowledge your grievance about MakeMyTrip and we'll work with them to enhance communication and ensure guests aren't disappointed. We genuinely appreciate your review that can help us in refining our standards, and we'd be honoured to serve you better in the future.
Warm regards,
Rajesh Rajan
General Manager
Harsha The Fern Shivamogga
Comment: 27 Feb 2025
Super stay..............................................................................................................
Hotel response
Comment: 8 March
We are elated to read your positive review and glad that you found our rooms to be good, affordable, and worth it. It's even more heartening to know that our service lived up to your expectations and that you enjoyed our food. Ms. Priya is indeed one of our most dedicated team members, and she will be pleased to hear about your recognition of her efforts. We always strive to assist our guests in every way possible, so it heartens us to know we could make your stay more comfortable. Please do visit us again soon.
Warm regards,
Rajesh Rajan
General Manager
Harsha The Fern Shivamogga
Comment: 25 Feb 2025
Stay at Harsha
Hotel response
Comment: 8 March
We appreciate your kind feedback about our convenient location and our team's helpful gestures. Your comfort is our top priority and we're glad to hear that you had an enjoyable stay with us. We have noted your feedback about our restaurant Thyme, and we assure you we will focus on making necessary improvements. It's great you were able to make the most of our transportation service to explore different places around the city. We value your feedback as it helps us to enhance our services. Looking forward to your visit again in the future.
Warm regards,
Rajesh Rajan
General Manager
Harsha The Fern Shivamogga
Comment: 22 Feb 2025
Awesome experience
Hotel response
Comment: 25 February
We're thrilled to hear that you enjoyed your stay. It's wonderful to know our staff, particularly Sanju, were able to contribute to your positive experience. We always strive to provide quick and efficient room service, so we're glad you appreciated it. The location of our hotel indeed makes it a convenient choice and we're glad you found this beneficial. Receiving such positive feedback from our frequent guests like yourself is particularly rewarding; to hear that you found our new hotel to your liking is fantastic. Looking forward to welcoming you back in the near future. It is always a pleasure to have you stay with us.
Warm regards,
Rajesh Rajan
General Manager
Harsha The Fern Shivamogga
Excellent location
Harsha International, 35/2A, Sagara Road, opposite Sharavathi Dental College, Shimoga, 577202, India|0.50 km from Golden City
10 things to dowithin 1.58 km
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast available.
Breakfast price
€5 (≈INR 427.8)/person
Breakfast options
Asian breakfast, Continental breakfast, Vegetarian breakfast.
Breakfast menu
Buffet.