Oakwood Hotel & Apartments Grand Batam, Batam Hotels

Name: Oakwood Hotel & Apartments Grand Batam
Address: Jl. Pembangunan, Kota Batam, Batam, Riau Islands Province, 29444, Indonesia

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Fast facts

Check in from	15:00
Check out by	12:00
Breakfast	Breakfast available.
Pets	Pets are not allowed.
Children	Children are welcome at this hotel.

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

Accessibility

Lift

Business facilities

Meeting facilities

Food and drink

Banqueting service

Complimentary bottled water

Restaurant

Teahouse

For the family

Children's pool

Healthcare

First aid room

Hotel and outdoor facilities

Non-smoking

Shops

Non-smoking floor

In the rooms

Shower

Air conditioning

Desk

Bathrobe

Media and technology

Satellite TV

Television

Telephone

Services

Multilingual staff

Concierge

Room service

Wake up call

Front desk 24 hour

Safe deposit box

Luggage storage

Sport and fitness

Fitness centre

Outdoor pool

Pool

Transport and parking

Airport shuttle

Parking

WiFi and internet

Internet access

Wi-Fi

WiFi in common areas

More about Oakwood Hotel & Apartments Grand Batam

Oakwood Hotel & Apartments Grand Batam

Featuring 4-star accommodation, Oakwood Hotel & Apartments Grand Batam is set in Nagoya, 4.4 km from Nagoya Hill Shopping Mall and 15 km from Sekupang International Ferry Terminal. This aparthotel features free private parking and a lift.

Ratings and reviews

Cleanliness

4.8

Location

4.9

Service

4.6

Facilities

4.6

Traveller reviews

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Mentioned by travellers

Family traveller

Comment: 9 Dec 2024

Perfectly located beside Grand Batam Mall with 2 spas very nearby. Room is clean but twin beds are small (single sized bed instead of super single sized bed commonly found in other hotels). There are toilet amenities with slippers but would be good to have body lotion as well. Breakfast variety adequate and food relatively ok. Overall, the location and new hotel status are key advantages to book this hotel (if cost is not so much of a concern).

Couple

Comment: 2 Dec 2024

Greatly appreciate the complimentary birthday cake. Definitely will recommend this hotel, room amenities are great, nice swimming pool and super convenient location which can linked to grand batam mall via carpark access.

Couple

Comment: 31 Jan 2025

No complaints and everything is just great!You need to book the room and experience it!

Hotel response

Comment: 15 February

Dear Royston Kwek, thank you for your kind recommendation and for your compliments. We appreciate your review. We are glad that you had a great time during your stay, and it was our pleasure to have you with us. We hope that you will visit us again in the future as we welcome you back. Best Regards, Joel Ho (Mr.) General Manager

Family traveller

Comment: 30 Dec 2024

Booked a 2 nights stay (Executive Room, Twin beds) at Oakwood Hotel in late Dec 24. New hotel hence rooms are very clean. We were assigned a room on L6 and found they just have 10 rooms on the floor. Carpets very fresh looking. Rooms are available all way to L22. Restaurant serving breakfast and dinner is at L8. Breakfast spread is good, quite a lot of variety. This (L8) is the same level for swimming pool as well. Nice sunset views from the pool! No jacuzzi at the pool however. Staff are friendly and provide timely assistance. Hotel has tie-up with next door AESPA for 20% disc for guests. But need to book the massage via Hotel reception. Hotel is connected to next door Grand Batam Mall via L5 (the connection link to the Mall carpark, which leads to L3 of the mall, but don’t know why we can’t tap card to return to Hotel using same way back, maybe card wasn’t programmed correctly). There is supposedly another lift at L8 next to restaurant to also lead guests to some floors of the Mall, but we didn’t get to try that as the lift was having some maintenance at that time). In general, we liked the Hotel for the clean rooms, comfortable beds and proximity to the Mall. It takes about 15min drive from Batam Centre Ferry Terminal to Hotel.

Hotel response

Comment: 16 February

Dear YvonneL, thank you for your fantastic review and photos of our hotel, especially from the pool. We are thrilled to know that you had an enjoyable stay with us and found our facilities, breakfast service, customer service as well as location satisfactory. Regarding the re-entry into the property through level 5, we will be looking into it as it was initially meant to be an evacuation route. The carpark lift on level 8 connects to the mall on levels P2, P4 and P5, and we apologize that it was on maintenance during your stay. We hope that you will visit us again on your next trip to Batam for another pleasant stay. Best Regards, Joel Ho (Mr.) General Manager

Comment: 22 Feb 2025

Stayed in: Feb 2025

Nice hotel. It will great if the hotel can provide the free transportation between the ferry terminals!

Excellent location

4.9

Jl. Pembangunan, Kota Batam, Lubuk Baja, Batam, 29444, Indonesia|0.48 km from BCS Mall

10 things to dowithin 1.37 km

0.48 km

2.42 km

0.15 km

Airportwithin 12.56 km

12.56 km

Check in and check out

Check in from:

15:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel.

Additional beds

Cribs cannot be added. Children can use extra beds for an additional charge of IDR 500000.0.

Pets

Pets are not allowed.

Breakfast

Breakfast available.

Breakfast times

06:00 - 10:30 from Monday to Sunday.

Breakfast price

€15 (≈IDR 250000.0)/person

Breakfast options

Continental breakfast.

Breakfast menu

From menu, Buffet.

Important information from the hotel

Breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults

Accepted payment methods

The hotel accepts the following payment methods: