Pałac Bursztynowy
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 12:00 |
Breakfast | Breakfast available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
More about Pałac Bursztynowy
Pałac Bursztynowy
Pałac Bursztynowy is housed in a beautiful palace complex and surrounded by a large garden with fountains. It features air-conditioned rooms with free internet, a desk and an LCD TV.
Ratings and reviews
Traveller reviews
Comment: 18 May 2024
Stayed in: May 2024
Lovely hotel in a beautiful setting but unable to provide meal services during other events.
Pros:
- spacious bed rooms and bathrooms
- coat hooks (x6)
- ample storage (wardrobe, three chests of drawers, bathroom cabinet, plus an additional three drawers in the desk)
- desk with fridge
- clean
- powerful shower
- staff pleasant and helpful
- delicious food
Rooms are spacious with ample storage (wardrobe, three chests of drawers, plus a cabinet in the shower room.) There is also a desk with an additional three drawers. The fridge is located under the desk below the kettle. I often find with many hotels these days, there is very little storage and no coat hooks, so I was very happy to find hooks on the wall by the door. There are no USB ports, but plenty of wall sockets to put a (European two prong) plug in.
We visited in May 2024 as a family of four, including a toddler and a baby. If you are travelling similarly I would recommend doing what we did and booking two rooms next to each other as there are no rooms with three beds (the toddler was with my husband, and the baby was in with me). This worked well for us. The first night we were able to dine on the terrace. It’s down a flight of stairs from the hotel (or accessible by wheelchair/pushchair by going out through the main hotel entrance and round to the back of the building). Blankets are offered and there are some outdoor heaters available. Sadly on two of the days, the restaurant was closed for functions and no room service was available which meant we had to eat elsewhere. This wasn’t made clear on booking and I’m still unsure why they were unable to prepare a quick meal for residents. It is my understanding that to be a three-star hotel (as this hotel claims) a meal service must be provided. Sadly, this wasn’t the case. Our Polish friend who was staying too enquired himself as well. Had a meal service been available, I’d have definitely given it five stars. Breakfast is served downstairs in the ‘pub’ in the basement. With a pram, this was accessible by lift which the receptionist helped me with as the normal lift buttons only show floors 0 - 2. Floor -1 is via a ‘secret’ button. High chairs are available on request.
Limited English spoken, but between gestures and Google translate we managed.
The hotel grounds a very pretty and well worth walking around. We didn’t make use of any of the other facilities like the tennis courts or sauna.
Cons:
- towel rack VERY high up in bathroom
- no bath (with a baby this wasn’t the easiest, but we managed)
- restaurant and bar closed for a function for two days with no option of room service.
Comment: 22 Aug 2023
Stayed in: Jun 2023
Top short break
Comment: 4 Nov 2020
Stayed in: Sep 2020
Not English friendly
The night porter would not let us back in on two consecutive nights because we could not speak Polish, We had to telephone our friends to speak with the porter.
I would not recommend visiting unless you are Polish.
Comment: 17 Jan 2020
Stayed in: Jan 2020
Excursia and Lunch next day
Congratulation owner Mr. Kristof Grzadzilj
He bulid this castle completly new 15 years ago, but resilt incerdivle?
Comment: 13 Feb 2020
Stayed in: Feb 2020
Strange room with hard and narrow beds
By the way, if a person is snoring in the next hotel room, or even walking form the room to his bathroom, you will hear everything ;)
Location
Okrężna 21, Włocławek, 87-800, Poland|2.41 km from Ognisko
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Children are welcome at this hotel.
4 years old and under
For each room, 1 child can use existing beds for free.
Pets are not allowed.
Breakfast available.
Breakfast menu
Buffet.
Breakfast options
Continental breakfast.
Breakfast price
Please contact hotel for price information.
Please inform Pałac Bursztynowy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Cash
