Village Hotel Leeds South
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Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Village Hotel Leeds South
Village Hotel Leeds South
Village Hotel Leeds South boasts a stunning 25-metre indoor pool, chic rooms and a choice of dining experiences are all offered at this contemporary and stylish 3-star hotel.
Ratings and reviews
Cleanliness4.0
Location4.0
Service4.0
Facilities3.8
Traveller reviews
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Mentioned by travellers
Comment: 7 Apr 2025
Stayed in: Apr 2025
Warm welcome by the staff although I found the self check in machines a bit fussy. Room was spacious and clean and was well sound proofed as I heard no external noise or noise from other rooms. Tea and coffee making in the room also. We ate at the Grill restaurant and their was a decent choice of food at a reasonable price. There is also a starbucks on site It arrived quickly and was hot and tasty. Didn't use the gym but it looked well equipped, the pool was excellent and of a good size. All the staff we encountered were super friendly and helpful. As we stayed at the weekend the parking was free however I think it will be chargeable during the week, better checking befoer you arrive
Family traveller
Comment: 5 Apr 2025
Comfiest bed!
Travelled with my son and arrived around 7.30. Check in was interesting as it’s touch screen to get your door key but friendly help was available. The room was lovely, clean and my son loved the smarties! Thank you. Shower was good however I couldn’t work out how to change the temp.. was on the hotter side. Loved the espa shower gel, hand soap and shampoo… and the bed was the comfiest I’ve ever slept in! It was huge- hotel was quiet.. not sure £10 for a kids breakfast (he’s 7) is reasonable so not sure we’d have breakfast again (stayed at another chain where kids are free with a paying adult) Starbucks was great! We will definitely be back when visiting family in Yorkshire :-)
Hotel response
Comment: 10 April
Dear Jayne,
Thank you so much for taking the time to share your experience — it’s wonderful to hear that you and your son enjoyed your stay with us!
I’m glad check-in went smoothly with the support of our team, and it's great to know the room met your expectations. We’re especially happy your son enjoyed the Smarties — a small touch we love to include for our younger guests!
It’s lovely to hear that you appreciated the ESPA products and found the bed so comfortable — we agree, a good night’s sleep is essential. I’ve shared your comment about the shower temperature with our maintenance team to ensure it’s clear and easy to adjust in the future.
Regarding breakfast pricing, I completely understand your point and appreciate your feedback. We’re always reviewing our offering and pricing to make sure it delivers good value, so this will certainly be taken into consideration.
We’re so pleased you’ll be returning when visiting family in Yorkshire — we’ll look forward to welcoming you both back soon!
Thank you so much for taking the time to share your experience — it’s wonderful to hear that you and your son enjoyed your stay with us!
I’m glad check-in went smoothly with the support of our team, and it's great to know the room met your expectations. We’re especially happy your son enjoyed the Smarties — a small touch we love to include for our younger guests!
It’s lovely to hear that you appreciated the ESPA products and found the bed so comfortable — we agree, a good night’s sleep is essential. I’ve shared your comment about the shower temperature with our maintenance team to ensure it’s clear and easy to adjust in the future.
Regarding breakfast pricing, I completely understand your point and appreciate your feedback. We’re always reviewing our offering and pricing to make sure it delivers good value, so this will certainly be taken into consideration.
We’re so pleased you’ll be returning when visiting family in Yorkshire — we’ll look forward to welcoming you both back soon!
Business traveller
Comment: 5 Apr 2025
GO TO THE STARBUCKS!!
The Starbucks at the Village is amazing! Both Katie and Helen are wonderful baristas who make you feel looked after and they always put a smile on my face! Very kind and professional ladies and keep me coming back with their great coffee and even better conversations!!
Hotel response
Comment: 10 April
Dear Amyd,
Thank you so much for your wonderful feedback!
We’re absolutely thrilled to hear that you’ve had such a positive experience at our Starbucks. Katie and Helen are truly gems, and it’s fantastic to know their kindness, professionalism, and great conversation keep you coming back — not to mention the coffee!
I’ll be sure to pass on your kind words to them; they’ll be delighted to know they’ve made such a great impression.
We really appreciate your continued support and look forward to seeing you again soon for more great coffee and chats!
Warm regards,
Kerry Madden
Thank you so much for your wonderful feedback!
We’re absolutely thrilled to hear that you’ve had such a positive experience at our Starbucks. Katie and Helen are truly gems, and it’s fantastic to know their kindness, professionalism, and great conversation keep you coming back — not to mention the coffee!
I’ll be sure to pass on your kind words to them; they’ll be delighted to know they’ve made such a great impression.
We really appreciate your continued support and look forward to seeing you again soon for more great coffee and chats!
Warm regards,
Kerry Madden
Comment: 13 Apr 2025
Stayed in: Apr 2025
A hotel like this should include drinking water in every room, sadly Village does not offer this
Business traveller
Comment: 31 Mar 2025
Avoid if you want a shower, to talk to someone and to eat a meal!!
Avoid if you want:
To be able to have a shower
Get help
Eat a meal
There is no way to control the temperature, the shower is so hot it's scalding. They obviously know about it as there is a sign warning water water is VERY hot
Unable to get hold of anyone via the phone - I tried all extensions and it was only 9:30pm
Their chat bot couldn't help me and the maintenance request seemed to disappear into the ether.
It took me 10 attempts to order dinner as every meal I picked they had run out (it was 8pm)
A shame as the room was clean and bed was comfortable. I won't be back.
Smelly, hungry and unable to get help as I was undressed with shampoo in my hair and didn't fancy walking down to the busy bar in a towel
Incase you're wondering I washed my hair in the sink and had a strip wash!!
To be able to have a shower
Get help
Eat a meal
There is no way to control the temperature, the shower is so hot it's scalding. They obviously know about it as there is a sign warning water water is VERY hot
Unable to get hold of anyone via the phone - I tried all extensions and it was only 9:30pm
Their chat bot couldn't help me and the maintenance request seemed to disappear into the ether.
It took me 10 attempts to order dinner as every meal I picked they had run out (it was 8pm)
A shame as the room was clean and bed was comfortable. I won't be back.
Smelly, hungry and unable to get help as I was undressed with shampoo in my hair and didn't fancy walking down to the busy bar in a towel
Incase you're wondering I washed my hair in the sink and had a strip wash!!
Hotel response
Comment: 10 April
Dear jo6912,
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience.
First and foremost, I’d like to sincerely apologise for the issues you encountered during your stay. What you described is certainly not the experience we want our guests to have, and I completely understand your frustration — especially when you were unable to get the help you needed in the moment.
We would absolutely have moved you to another room immediately had we been made aware, and I’m genuinely sorry that wasn’t possible for you at the time. I understand how difficult it must have been, particularly with no safe way to adjust the shower temperature. We have placed warning signs while we work on a longer-term solution, and I’ve flagged this with our maintenance team as a priority.
Regarding the food options — you're right, this shouldn’t happen. Unfortunately, we experienced an unexpected issue in the kitchen that evening which impacted availability more than usual. That said, we should have communicated that better and offered suitable alternatives more quickly.
We’re also reviewing our internal communication processes to ensure that our guests can always reach someone promptly — whether by phone, chatbot, or at reception.
While I’m pleased to hear you found the room clean and the bed comfortable, I know that doesn’t make up for the rest of your experience. I’m truly sorry we let you down and hope you might reconsider in the future so we can provide the stay you should have had.
Warm regards,
Kerry Madden
Thank you for sharing your feedback, and I’m truly sorry to hear about your experience.
First and foremost, I’d like to sincerely apologise for the issues you encountered during your stay. What you described is certainly not the experience we want our guests to have, and I completely understand your frustration — especially when you were unable to get the help you needed in the moment.
We would absolutely have moved you to another room immediately had we been made aware, and I’m genuinely sorry that wasn’t possible for you at the time. I understand how difficult it must have been, particularly with no safe way to adjust the shower temperature. We have placed warning signs while we work on a longer-term solution, and I’ve flagged this with our maintenance team as a priority.
Regarding the food options — you're right, this shouldn’t happen. Unfortunately, we experienced an unexpected issue in the kitchen that evening which impacted availability more than usual. That said, we should have communicated that better and offered suitable alternatives more quickly.
We’re also reviewing our internal communication processes to ensure that our guests can always reach someone promptly — whether by phone, chatbot, or at reception.
While I’m pleased to hear you found the room clean and the bed comfortable, I know that doesn’t make up for the rest of your experience. I’m truly sorry we let you down and hope you might reconsider in the future so we can provide the stay you should have had.
Warm regards,
Kerry Madden
Very good location
Capitol Boulevard, Tingley, Leeds, LS27 0TS, United Kingdom|1.72 km from Morley Queen
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
3 years old and under
Free
Pets not allowed
Breakfast available
Breakfast menu
Buffet
Breakfast options
English breakfast
Breakfast price
Please contact hotel for price information
The property will contact guests after receiving booking confirmation with additional details related to their stay. Check-in and check-out is done at the self-service kiosks. Please note that Village Hotels do not accept cash payments or cheques. The credit or debit card used to make the booking must be available on check in at the hotel. Please note that children’s swim times apply. Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots. Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
This hotel accepts the following payment methods:
Village Hotel Leeds South: FAQs
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