Holiday Inn Express & Suites Indianapolis Northwest, Indianapolis Hotels

Name: Holiday Inn Express & Suites Indianapolis Northwest
Address: 6240 Intech Commons Dr, Indianapolis, Indiana, 46278, United States

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Fast facts

Check in from	16:00
Check out by	11:00
Breakfast	Breakfast available.
Pets	Pets allowed with extra charge.
Children	Children are welcome at this hotel.

Amenities

Parking

Air conditioning

Pool

Fitness centre

Front desk 24 hour

Non-smoking

Exclusive facilities

Pets allowed

Accessibility

Braille or tactile signage

Disabled facilities

Assistive listening devices available

Accessible parking

Lift

Business facilities

Business centre

Meeting facilities

Food and drink

Teahouse

Banqueting service

Lobby bar

Microwave

Healthcare

First aid room

Hotel and outdoor facilities

Lounge

Laundry

Smoking areas

Non-smoking

In the rooms

Desk

Air conditioning

Heating

Hairdryer

Leisure and entertainment

Games room

Media and technology

Telephone

Photocopier

Fax

Services

Luggage storage

Multilingual staff

Safe deposit box

Room service

Express check-in

Front desk 24 hour

Express check-out

Sport and fitness

Indoor pool

Pool

Fitness centre

Transport and parking

Parking

WiFi and internet

Internet access

More about Holiday Inn Express & Suites Indianapolis Northwest

Holiday Inn Express & Suites Indianapolis Northwest

Located in Indianapolis, Holiday Inn Express & Suites - Indianapolis Northwest by IHG offers 3-star accommodation with a fitness centre and a shared lounge.

Ratings and reviews

Cleanliness

4.0

Location

4.5

Service

4.0

Rooms

4.0

Value

4.0

Sleep quality

4.0

Traveller reviews

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Mentioned by travellers

Comment: 8 Mar 2025

Stayed in: Feb 2025

Everyone was very pleasant and helpful will definitely stay again!!

Family traveller

Comment: 23 Feb 2025

Awful

This was the worst hotel experience I have ever had. When we checked into the room there was damage to the blinds and wall, bathroom tub paint was missing and the tv would not work. When you turned on the air conditioner/heater a terrible smell filled the room. I called the front desk he told me there was nothing he could do besides put in a request for maintenance in the morning. He said they were completely booked. The parking lot was not full by any means. I went to the front desk and he did finally call a manger after I said I was emailing everyone on the business cards. The manger was at least friendly unlike the employee at the front desk. He offered to call maintenance immediately and did offer to tell the 3rd party that my friend booked through to refund the room. This was an absolute mess. We were with family and friends and didn’t want to leave them. The solution they gave me to the smell was the employee handed me a spray bottle of “island scent” room refresher and told me to bring it back. I’m not kidding, I wish I was! Don’t stay here!

Hotel response

Comment: 28 February

Dear ellenbZ8191UE,
We sincerely apologize for the issues you encountered during your stay. This is certainly not the experience we want for our guests. We appreciate your patience as we worked to resolve these concerns, and we regret any inconvenience caused. Your feedback has been shared with our team to ensure we improve our service and guest experience moving forward.
We truly value your business and hope to have the opportunity to provide you with a much better stay in the future.
Best,
Antonio-
Antonio Garcia
General Manager
Holiday Inn Express & Suites Indianapolis Northwest
6240 Intech Commons Drive
Indianapolis, IN 46278
317-275-7000
gm.indic@ssghotels.com

Comment: 4 Feb 2025

Stayed in: Jan 2025

Overall, the hotel was pretty clean. however, the bathroom could have used some attention. The tub/ shower was cleaned in the tub area, but the upper walls needed attention. Also, the tub/ shower valve in the spout needs to be replaced (rm 204). It didn't allow the water to fully shift to the showerhead.

Comment: 5 Jan 2025

Stayed in: Jan 2025

Room was good however bathroom was lacking. No fans for the bathroom, the paint was cracking, ceiling was cracked, all probably due to not having a fan to dry out moisture from showers.
I used the treadmill in the fitness center. Treadmill itself was great but I think the thermostat in there was broken because it was HOT in there and couldn’t adjust the thermostat to fix it.

Comment: 6 Dec 2024

Stayed in: Nov 2024

the staff was great the only complaint was the floor of the pool was super slimy....not sure why. other than that, great stay

Excellent location

4.5

6240 Intech Commons Dr, Indianapolis, 46278, United States|0.21 km from Indiana Wesleyan University

10 things to dowithin 3.94 km

0.20 km

1.88 km

Transportationwithin 16.04 km

16.04 km

Airportwithin 16.79 km

16.79 km

Check in and check out

Check in from:

16:00

Check out before:

11:00

Good to know

Children

Children are welcome at this hotel.

Pets

Pets allowed with extra charge.

Breakfast

Breakfast available.

Breakfast menu

Buffet.

Breakfast options

American breakfast.

Breakfast price

Please contact hotel for price information.

Important information from the hotel

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised that the indoor pool is currently closed. Please contact the property for additional information. Please note the property is undergoing renovations that are scheduled to be completed at the end of November 2018.

Important information about the city

Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-

Accepted payment methods

The hotel accepts the following payment methods: